Ninacloak Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Sizes are wrong

Clothes dont fit received some I didnt order and missing some I did order no return label and Im unable to contact them

User's recommendation: Do not order from this company.

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ID
#2929037 Review #2929037 is a subjective opinion of poster.
Pros
  • Value
  • Nice priced shirts online
Cons
  • No customer service
  • Inability to reach company
Loss
$220
Preferred solution
Let the company propose a solution
New Reviewer

Return of a coat that does not fit

i purchased a coat for the winter but it is not a true size for people in america, our size charts are different but your company doesnt put that in thier website when purchasing item, i would like to return this but no one will contact me! i guess i contact the better biusiness bureau thank you for not doing your customer service that you should be doing!look this company up before you buy!chec

User's recommendation: you should check this company out before you buy!! cheap clothes.

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ID
#2918421 Review #2918421 is a subjective opinion of poster.
Pros
  • Pricing
Cons
  • Size to small
  • Bad clothes bad service cannot contact them
  • Not a reliable company
Loss
$55
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Refund requested

Did it 3 times already. Dresses did not fit so they were returned on August 6....no response yet and today is September 27th.
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ID
#2912549 Review #2912549 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Clothes are cute
  • Great pictures
Cons
  • Unable to contact company
  • Very poor quality and no customer service
Loss
$85
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Refund reqd

As mentioned several times, dresses were returned as they did not fit on august 6, 2021. To date have not recd it.....approximately 6 wks have already passed. Today is September 27th and have heard nothing.
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ID
#2912506 Review #2912506 is a subjective opinion of poster.
Service
Linendressesonline Customer Care
Cons
  • Size
Loss
$85
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Require refund on items returned August 6

See above Refund needed STILL HAVE NOT RECD THE REFUND OF $85.28. It should not take this long (approx 6 wks) if you anticipate any further purchases from you. Im more disappointed than pissed.
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ID
#2912478 Review #2912478 is a subjective opinion of poster.
Location
Kelowna, British Columbia
I bought tops from Ninacloack. They sent me 2 tops that were the wrong color, an other one which is not according to the description and one they did not sent. After contacting them about the top that I didn't get, they reimbursed me 15$ when the top was 27$. When I...
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ID
#2909699 Review #2909699 is a subjective opinion of poster.
Cons
  • Mauvais service
  • Doesnotsendtheclothesorderedchangestheorderwithoutconsultation
Preferred solution
Full refund
New Reviewer

I ordered 2 tops and received them this week I love them!!e them! I was Charged for 4! I received à crédit for one but .not the other

I was Charged for 4 and the company credited me for one. I am still waiting for a 35.97 crédit on the other one! I received 2 and they are great! Please crédit me ASAP! Many thanks from Deborah Gebhardt.

User's recommendation: I love my tops!!

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ID
#2905468 Review #2905468 is a subjective opinion of poster.
Loss
$35
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I bought a green jacket that is too small

Update by user Sep 25, 2021

I hadn't done anything I just want this problem resolved

Original review posted by user Sep 24, 2021
I bought a jacket that doesn't fit it's to small I need a return address so I can mail it back to you for a refund Theresa Gillon 8801 cinnamon Creek apt 623 San Antonio tx 78240 is my address can you give me your address to return this green jacket thank you
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ID
#2903994 Review #2903994 is a subjective opinion of poster.
Pros
  • Reasonable priced sale items
Cons
  • Sizes to small
Loss
$43
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I bought the size I always get but this one is way to small never worn it

It will not fit me and not happy I do love the style it has been sitting in the cupboard for over 8 months I would love to wear it so how do I send it back or to get a larger size that would make me look toobig which I am not thank you

User's recommendation: I’m not happy so I will say nothing.

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ID
#2900343 Review #2900343 is a subjective opinion of poster.
Location
Brisbane, Queensland
Preferred solution
Full refund

Return instructions

Trying to make a proper return. None of my emails have been answered and none of your phone #'s work. Please advise

User's recommendation: Never purchase from them!

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ID
#2899414 Review #2899414 is a subjective opinion of poster.
Location
Reston, Virginia
New Reviewer

Just want to check that my order was made

The order said wrong phone number.the only phone I have is my cell 703-283-**** and have had it 10 years the order said confirmed but the phone remained (wrong # so I left the order. I am sure everything is fine but just wanted to check. (Visa card)
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ID
#2996760 Review #2996760 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Still unresolved, they have not conatcted me or sent me the correct size shirt yet

they sent me wrong size shirt, then said that if I give them exact sku of XL, which I did they would re send me the size L no charge. BUT they lied, then said I needed to pay extra for exchange, I hate this company & their customer non support team

User's recommendation: do not buy from ninacloak.

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ID
#2883181 Review #2883181 is a subjective opinion of poster.
Location
Spokane, Washington
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Non response not able to email them the email they provided didn't work

I have been waiting for a confirmation email for my order for 7 days and all I get is advertisements I tried to contact them with the emails they provided, and they don't work! I get them returned saying address not found! I researched the company online, and found mostly negative reviews! I hope to get my money back and definitely will read reviews in the future before I order anything from anybody!

User's recommendation: If possible research the companies you order from.

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ID
#2878423 Review #2878423 is a subjective opinion of poster.
Loss
$94
Preferred solution
Full refund
New Reviewer

Retour de marchandaise.

LES VÊTEMENTS COMMANDÉS SONT TROP PETITS. MERCI DE VOTRE ATTENTION. JAI BESOIN DUNE ÉTIQUETTE POUR RETOUNER LE COLIS.

User's recommendation: Bien.

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ID
#2864367 Review #2864367 is a subjective opinion of poster.
Pros
  • Bon prix
Loss
$200
Preferred solution
Full refund
New Reviewer

Retour de marchandaise.

lezILEULES VÊTEMENTS SONT TROP PETITS. JAI BESOIN DUNE ÉTIQUETTE POUR RETOUNER LE COLIS. Veuiilez me répondre rapidement si possible.
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ID
#2864336 Review #2864336 is a subjective opinion of poster.
Location
Roxboro, Quebec