Ninacloak Phone Numbers and Emails

Toll-Free Number:

  • (833) 273-3850
Send Message

Ninacloak Emails:

Customer Service
Media
Affiliates
support@ninacloak.com
Is this your business?
PissedConsumer Club

Contact Information

Ninacloak Website:

Ninacloak Help Center:

Corporate Office Address:

Aober UK Limited
Suite 10c,17-23 Queen Street
Deal, Kent CT14 6EY
United Kingdom

Other Info (opening hours):

Other Location:

1372 Wilson St

Los Angeles, CA 90021-2838

More contact details

Ninacloak Rating Based on 704 Reviews

Rating details

1.4
more details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

How Good is Ninacloak's Customer Service?

Aedan Yjt
Aedan Yjt
Feels Disappointed | Jun 02, 2023

I don’t want to judge until I get my order. Thank you.

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Constance H Osf
Constance H Osf
Feels Disappointed | May 09, 2023

I am pissed off that no has called me to take care of this matter.

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Niya Ucq
Niya Ucq
Feels Disappointed | May 04, 2023

I wrote an email

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Patricia B Zrx
Patricia B Zrx
Feels Disappointed | Apr 12, 2023

I like the selection and prices....very poor customer service. Forget trying to call them, never answer phone, always busy no matter what time you call

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Maurisio Cpk
Maurisio Cpk
Feels Disappointed | Jan 04, 2023

Cannot reach him awake by phone

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Lorelei B Aao
Lorelei B Aao
Feels Disappointed | Jan 01, 2023

I ordered 3 items and was not able to track the package, I was not able to call customer support, it is disgusting, I paid for the items, and have heard nothing!!!!

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Summary of Ninacloak Customer Service Calls

1.2K TOTAL
CALLS
16:44 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ninacloak?

Shipping and Delivery Question:

  • “I have not received my order.”
  • “When my order will be delivered.”
  • “Didn't get my item”

Return/ Replace Question:

  • “Need to return the items”
  • “Return help”
  • “Need to return product. Need address”

Request for Information Question:

  • “Question about returns”
  • “Checking on order”
  • “To find out how to return items”

Activation/ Cancellation Question:

  • “To cancel an order”
  • “Cancel order/refund”
  • “I want to cancel an order I just placed”

Refund Question:

  • “Need refund, exchange and missing item”
  • “Want to know where my refund is”
  • “Refund”

Payments and Charges Question:

  • “Wrong billing address”
  • “Repayment”
  • “Duplicate invoice”

Product/ Service Question:

  • “1st, pls CHANGE the LABEL… it’s most offensive! No one with any kind of moral ethics would use it. I was hoping you could expedite my order as I’m going on vacation on 6/12 and would like to have the order to take with me. U!”
  • I do not like my order and want a refund
  • “I buy a coat on the11th ofJanuary nothey take my money after that nothing no emailfrom themif nothing come up il take legal action ii want my money back”

Cards Question:

  • “Because i want to pay with Mastercard, not Paypal ever! Cant get payment through for 10 days”
  • “I placed an order two times and I cannot get you people to except the credit card. Are use it on Amazon Home Depot and many other businesses but you will not except it”
  • “I've made orders on Oct 2020 paid thru my debt card n I didn't receive anything this is the address to delivery Fadumo Osman 2010 17 st SE apt 107 Rochester, MN 55904”

Account Question:

  • “Tried to order but got email saying. I forgot something. What. Please”

Website/ Application Question:

  • “Cannot get through on site”

Staff Question:

  • “Customer service”

Other Question:

  • “For my order”
  • “Can't get order to go through”
  • “Won't process my order w/o explanation.”

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