Ninacloak
Reviews and Complaints
SCAM CONS!
User's recommendation: WARNING - STAY AWAY!
Can't contact you to return items
- Can not contact them
- Unable to contact customer service
Preferred solution: Full refund
User's recommendation: I will repost if I am contacted by Customer Service
Worst Customer service ever.
- Emails and phone calls not real
User's recommendation: Don’t bother. If rating by stars, it would b a minus
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAsk return information
- Bad clothes bad service cannot contact them
- Poor quality bad customer service didnt receive all my order
Preferred solution: Full refund
User's recommendation: Not recommend. I'm realy disppointed about my experence with the conpany.
Bad Business
User's recommendation: DO NOT BUY FROM NINA CLOAK
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDuplicate order
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNon delivery of order
Preferred solution: Full refund
User's recommendation: Don't order from this scam website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund sizing issue
Preferred solution: Full refund
User's recommendation: Size was an issue as I'm a petite and the length of the garments were too long and sleeve length also was too long, while the smaller fitted tops were way under sized, more like children's size.
Exchange
User's recommendation: Terrible!!! Impossible to communicate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Strasburg, North DakotaOrdering 6 tops XL for $100 and all were sized for children. I didn't expect much since NoraCora was the same way but not quite so small, but still too small for XL. Too bad marketing hasn't caught o
Preferred solution: Send me all 6 items in size 3X's instead of XL!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere's My Order??
- Inability to reach company
- With no getting through to resolve it is a con
Preferred solution: I Need To Talk To Someone To Resolve Problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas successfully resolved. Got my refund for one of the items and the other one was sent.
- Have gotten better at refunding and shipping
- Are located in china so sizes are smaller
Preferred solution: No solutions necessary. Been refunded.
User's recommendation: Since my initial reporting, this company has been good about refunding me. I think it was because PissedConsumer helped me get the actions done. Thank you PissedConsumer for the help you gave me.
Refund
- Order not received
- Little customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service and cheaply made product
- Cannot reach anyone to return the product
- Although they claim a 30 day return period
Preferred solution: Full refund
User's recommendation: Do not deal with these people, you cannot reach them by phone; keep getting a busy signal. The merchandise does not look any thing like it is pictured. it is cheaply made from flimsy material, and you cannot get a return address even though the web site say" 30 day return."e
Waiting for refund
Preferred solution: Full refund
User's recommendation: do not shop here
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I Ordered A Pair Of Drk Green Pants, The Bottom Of The Legs Were So Small Wouldn’t Go Over My Heel ::^ ( Please Send Me Return Instructions. EM: trilund91@***.com Tele: 361-877-**** Thank You, Terri Lund